Contact us
We’d love to hear from you! 💕
Whether you have a question about a product, your order, shipping, returns, or anything else, the Landaisy Customer Service Team is here to help.
Get in Touch
Email: sales@landaisy.com
For the fastest assistance, please include your order number in your email if your question is related to an existing order.
Our customer service team will respond as soon as possible.
Order Support
If you are contacting us about an order, please include:
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Your full name
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Your order number
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The email address used to place the order
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A brief description of your question or issue
For damaged, defective, incorrect, or missing products, please also include clear photos or videos showing the product, packaging, and shipping label where applicable.
Returns & Refunds
If you would like to request a return, please contact:
Return requests must be submitted within 24 hours after receiving your package.
Please include your order number, reason for the return, and relevant photos or videos.
Once an approved returned product has been received and inspected by us, your refund will be processed within 24–72 hours.
Please see our Return & Refund Policy for complete details.
Shipping Questions
Our standard order handling time is:
24–48 hours
After your order has been shipped, the estimated transit time is:
7–30 business days
If you have already received tracking information, please check your tracking status before contacting us, as carrier updates may take some time to appear.
For additional information, please see our Shipping Policy.
Product Questions
Need help with one of our beauty, makeup, skincare, or body-care products?
Feel free to email us before placing your order. Please include the product name or product page link so our team can better assist you.
Business & General Inquiries
For general questions, business inquiries, or other requests, please contact:
Email: sales@landaisy.com
We're Here to Help
Your experience matters to us, and we’ll do our best to assist with any questions about your Landaisy order.
Landaisy Customer Service
📧 sales@landaisy.com
🌐 landaisy.com
Thank you for choosing Landaisy. 💕